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DescriptionTerra Security provides agentic AI-powered continuous penetration testing aligned to code changes and evolving attack surfaces, combining a swarm of trained AI agents with human supervision for safety and control.

Application close date:Applications will be accepted on an ongoing basis until the requisition is closed.

Mathspace is a cutting-edge eLearning platform, delivering enriching and personalised mathematics content to thousands of schools across the world.

National Sales Leader - AV/SI Channels, North AmericaAre you ready to shape Jabra’s Systems Integrator (SI) and AV channel strategy across North America?

Senior Manager, Customer Onboarding

DISHER is currently partnering with a leading supply chain solutions company on their Senior Manager, Customer Onboarding opportunity. In this role you will build and lead a scalable customer onboarding function that delivers complex, cross-functional customer implementations successfully. This leader will combine hands-on programe delivery with people leadership, portfolio governance, capacity planning and proactive executive communication. The role is designed to create an onboarding operating engine that runs consistently, surfaces risks early and scales with business growth.

What it’s like to work here:

This organization fosters a dynamic and innovative work environment that champions collaboration and growth. As a leader in supply chain solutions, they prioritize creativity and flexibility, empowering their team members to think outside the box and drive impactful results. Here, your ideas can shape the future of global supply chain management, and be part of a team that’s passionate about delivering exceptional service to their clients worldwide.

What you will get to do:

Customer Onboarding Delivery

• Personally lead the most complex, strategic or high-risk customer implementations as a hands-on program leader.
• Convert commercial commitments and customer expectations into clear scope, outcomes, milestones, responsibilities, dependencies and acceptance criteria.
• Coordinate execution across Operations, Technology, Product, Customer Success, Finance and other functions required for a successful launch.
• Maintain strong customer-facing governance, decision discipline and communication throughout implementation.
• Ensure operational readiness, transition planning and post-launch stabilization are built into each onboarding plan.

Portfolio, Capacity and Governance

• Maintain an integrated view of active onboardings, expected pipeline demand and the resources required to deliver them.
• Identify capacity constraints early and recommend staffing, sequencing or prioritization actions before commitments are at risk.
• Establish a practical governance cadence for project health, portfolio reviews, pipeline readiness and executive reporting.
• Define and monitor measures for schedule, scope, readiness, risk, customer outcomes, resource capacity and post-launch stability.
• Analyze patterns across implementations to improve forecasting, reduce recurring issues and increase delivery efficiency.

People Leadership

• Directly manage the current onboarding project manager and future onboarding team members.
• Set clear expectations, outcomes and measures for the team; provide regular coaching, feedback and development.
• Assign work based on complexity, capacity, customer needs and individual capability.
• Build team capability in customer leadership, risk management, escalation, executive communication and cross-functional delivery.
• Support recruitment and onboarding of additional team members as the portfolio grows.

Risk, Decision and Executive Communication

• Create early-warning signals for delivery, scope, resource, dependency and customer risks.
• Escalate with a clear statement of the issue, business impact, decision required, owner and recommended action.
• Provide concise portfolio reporting that distinguishes facts, assumptions, decisions, commitments and unresolved risks.
• Facilitate difficult cross-functional decisions and hold owners accountable for timely follow-through.

What will make you successful:

Required Qualifications

• Bachelor’s degree in business, operations, supply chain, technology, project management, or a related field, or equivalent relevant experience
• Experience with deals of $10M+
• Active PMP certification
• Advanced, hands-on proficiency with project management tools such as Smartsheet (highly preferred) or equivalent: project plans, dependencies, dashboards, reports, portfolio views, and executive status reporting
• 8+ years of progressive project, program, or implementation leadership, including complex customer-facing implementations
• 3+ years of formal people-management experience, including coaching and performance management
• Demonstrated ownership of multiple concurrent implementations or a delivery portfolio
• Experience with capacity planning, resource forecasting, governance design, risk management, and executive reporting
• Proven ability to lead cross-functional teams without relying on direct authority
• Excellent written, verbal, and customer-facing communication skills
• Practical experience using AI-enabled tools to improve project and program delivery, summarizing project information, identifying risks and themes, preparing status communications, and streamlining repeatable administrative work, with appropriate human review and data-handling judgment
• Must have the current and continuing right to work in the United States of America without restrictions or expirations.

Preferred Qualifications

• Experience in service logistics, supply chain, field service, SaaS, managed services, or another complex operational environment
• Experience building or materially improving a customer onboarding or implementation operating model
• Experience with enterprise customers, multi-region launches, operational integrations, or high-dependency programs
• Familiarity with HubSpot or equivalent CRM, ERP, service management, and business intelligence platforms

$135,000 - $165,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of the AI Principal Engineer in Netcompany’s Enterprise Solutions?

Joining us as an AI Principal Engineer, you will lead the design, delivery, and scaling of advanced GenAI, LLM, and Machine Learning (ML) solutions for enterprise clients across both public and private sectors. In this role, you will operate at the intersection of technical leadership, people management, and client engagement, driving impactful AI initiatives from concept to production.

You will act as a trusted advisor to senior client stakeholders, translating complex AI capabilities into clear business value, while leading and mentoring a high-performing team of AI/ML engineers. As a Principal (Manager-level role), you will be accountable not only for technical excellence but also for team growth, delivery quality, and client success.

This is a highly client-facing leadership role. Your ability to navigate complex stakeholder landscapes, align business and technology priorities, and communicate effectively with both technical teams and executive leadership will be key to success. You will represent the AI function in strategic discussions, lead workshops, and shape enterprise AI adoption roadmaps.

You will focus on the architecture and delivery of scalable, production-grade AI systems, ensuring solutions are reusable, extensible, and aligned with best practices, while pushing the boundaries of innovation beyond off-the-shelf tools.

As the AI Principal Engineer, you will:

• Serve as the primary AI and ML advisor to enterprise clients, translating business challenges into scalable AI-driven solutions with measurable impact.
• Lead, mentor, and grow a team of AI/ML engineers, fostering a culture of technical excellence, innovation, and continuous learning.
• Drive the end-to-end architecture and delivery of ML and GenAI pipelines, from ideation and prototyping to production deployment.
• Collaborate closely with MLOps, DevOps, and data engineering teams to ensure robust, scalable, and maintainable solutions.
• Manage stakeholder relationships across multiple projects, including executive communication, reporting, and risk management.
• Lead client workshops, discovery sessions, and technical presentations to define AI strategies and accelerate adoption.
• Oversee delivery quality, ensuring solutions meet performance, scalability, security, and governance standards.
• Contribute to practice development, including methodology, tooling, reusable assets, and pre-sales activities.

Qualifications

What would make you a fit for the role:

• Bachelor’s or Master’s degree in AI, Data Science, Machine Learning, Computer Science, Engineering, Operational Research, or a related field (PhD is a plus).
• 8+ years of experience in AI/ML engineering, with a strong track record of delivering enterprise-grade AI solutions from concept to production.
• Proven experience in a leadership or management role, including team leadership, mentoring, and performance management.
• Strong experience in client-facing environments, including leading workshops and presenting to senior stakeholders (C-level, board members).
• Deep expertise in Machine Learning and GenAI, including LLMs (e.g., GPT, Claude, Gemini), RAG architectures and prompt engineering, Agentic AI systems and orchestration frameworks.
• Solid understanding of MLOps practices, model lifecycle management, and production deployment patterns.
• Experience working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Hands-on experience with modern AI/ML frameworks and tooling, including open-source ecosystems.

It would also be a plus if you match some of the following:

• Experience in consulting, systems integration, or professional services environments.
• Familiarity with AI governance, responsible AI, and LLM monitoring frameworks.
• Experience with advanced GenAI frameworks (e.g., LlamaIndex, LangGraph) and evaluation tools.
• Exposure to AIOps practices and production AI observability.
• Experience supporting pre-sales, proposals, or business development in AI/data domains.

Additional Information

Being a part of the Netcompany team, you will be provided with:

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you’ll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

So, what are the main responsibilities of the AI Team Lead in Netcompany’s Enterprise Solutions?

Joining us as the AI Team Lead, you will own the end-to-end delivery of GenAI, LLM and Machine Learning (ML) solutions for enterprise clients across the public and private sectors. You will act as a trusted advisor to senior client stakeholders, translating complex AI and ML capabilities into tangible business outcomes, while building and leading a high-performing team of AI and ML engineers.

This is a client-facing leadership role. Your ability to navigate complex stakeholder environments, manage expectations, and drive alignment across business and technology teams will be as important as your technical expertise. You will be the primary AI and ML point of contact for key accounts, presenting to C-level executives, leading workshops, and shaping AI and ML adoption roadmaps.

Focus (but not limited to) the design and implementation of advanced GenAI and ML pipelines leading a technical AI project team to deliver end-to-end creative applications that go beyond current tools and ensuring your team delivers scalable, reusable, extensible and flexible solutions.

As the AI Team Lead, you will:

• Serve as the primary AI and ML advisor to key enterprise clients, understanding their business challenges and translating them into AI- and ML-powered solutions that deliver measurable value.
• Lead and grow a team of AI/ML Engineers, and collaborate with MLOps and DevOps specialists, to design, develop, and optimize ML and GenAI architectures tailored to client-specific use cases and business requirements.
• Manage stakeholder relationships across multiple concurrent projects, including steering committees, progress reporting, and escalation management.
• Architect and oversee end-to-end ML and GenAI pipelines, delivering AI applications for key client transformation projects across the region and international business.
• Mentor and develop team members, identifying skill gaps, and creating individual development plans.
• Lead client workshops, discovery sessions, and technical presentations to shape AI strategy and drive adoption.
• Execute the GenAI, LLM and ML strategy including people, technology, methodologies, platforms, and processes, while fostering a culture of technical excellence, innovation and continuous improvement.

Qualifications

What would make you a fit for the role:

• Bachelor’s or Master’s degree in AI, Data Science, Machine Learning, Computer Science, Engineering, Operational Research or a related field. PhD in Operational Research preferred.
• 6+ years of experience in AI/ML engineering, with a proven track record of delivering AI projects in enterprise/consulting environments from conception to production, with at least 2 years in a people management or practice leadership role.
• Demonstrated experience managing client relationships, leading workshops, and presenting technical solutions to non-technical senior stakeholders (C-level, board members, steering committees).
• Experience leading and developing teams, including hiring, performance management, and career development.
• Strong expertise in Machine Learning and GenAI solutions including open source frameworks, RAG architectures, prompt engineering, LLM models (Claude, GPT, Gemini), and production deployment patterns.
• Solid understanding of MLOps, AI model lifecycle management, Model Context Protocol (MCP), and experience with cloud platforms (AWS, Microsoft Azure, Google Cloud Platform).
• Hands-on experience with open source ML/AI frameworks, agentic AI technologies, prompt engineering, and leading LLM models (Claude, GPT, Gemini, Nvidia AI stack).

It would also be a plus if you match some of the following:

• Experience in consulting, systems integration, or professional services environments.
• Experience with AIOps practices, LLM monitoring frameworks, and AI governance.
• Strong knowledge of ML and GenAI frameworks (e.g. LlamaIndex, LangGraph) and AI evaluation tools.
• Pre-sales or business development experience in AI/data services.

Additional Information

Being a part of the Netcompany team, you will be provided with:

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you’ll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices!

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the role:

We are looking for a Director, Solutions Architects to join our Field Engineering organization. You’ll be responsible for building and leading our team of Solutions Architects and Managers across Europe, helping customers ship incredible web and AI products using Vercel, Next.js, and our agentic infrastructure stack. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering.

This is a hybrid role based in Vercel’s London or Berlin office, with a required three days per week onsite.

What you will do:

• Lead, develop, and manage our EMEA SA team.
• Ensure technical excellence across the pre-sales cycle.
• Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
• Oversee and coach SA engagements on strategic accounts across segments.
• Partner with our engineering org to provide product feedback from the field.
• Develop repeatable plays from trends your are seeing across your team.
• Track and report SA performance to Sales and Field Engineering leadership quarterly.
• Own org planning, staffing, budgeting, and regional recruiting.

About you:

• 10+ years of experience in Solutions Architect, Sales Engineering, or Technical Pre-sales roles, with at least 5 years in a leadership position.
• Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
• Proven ability to lead, coach, and scale technical teams in a high-growth environment.
• Demonstrated success working with enterprise and commercial customers across diverse industries.
• Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks, etc).
• Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Bonus if you:

• Have hands-on experience working with Vercel, Next.js, or similar frontend frameworks.
• Have led SA teams at a high-growth SaaS or cloud infrastructure company.
• Bring expertise in developer tooling, edge computing, or performance optimization.
• Are comfortable presenting at conferences, webinars, or large-scale customer events.

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary

GoodLeap’s AI Transformation team partners with business units across the company to enable safe and effective AI adoption through tools, guidance, infrastructure, training, and custom solutions — from Claude plugins and skills to AI agents, evaluation frameworks, and usage analytics. The Engineering Manager will lead the AI Transformation engineering team, owning the delivery, quality, and operational health of the AI solutions the team builds and maintains.

This is a hands-on technical leadership role for someone who can guide the architecture of agentic AI systems while building, coaching, and scaling the team accountable for them.

Essential Job Duties and Responsibilities

• People Leadership – Lead, coach, and grow the AI Transformation engineering team. Own hiring, performance management, and career development. Build a high-performance, accountable engineering culture.
• Technical Leadership – Own the architecture, delivery, and reliability of the team’s AI solutions (agents, plugins/skills, evaluation harnesses, integrations, usage analytics).
• Guide technical decisions on agentic workflows, LLM integration, and MCP-based orchestration. Set and enforce engineering standards for security, compliance, and auditability appropriate to a regulated financial services environment. Champion modern engineering practices, including AI-assisted and agentic development workflows.
• Cross-Functional Execution – Partner with Product, business units, and the Enterprise AI Governance process to align engineering delivery with business outcomes across consult, co-develop, and own-and-maintain engagement models. Own delivery across initiatives spanning multiple teams; define and track KPIs for adoption, quality, and velocity.
• Process & Operational Maturity – Drive CI/CD, observability, and support rigor across the team’s solutions. Manage technical debt and scalability as the portfolio of AI solutions grows.

Required Skills

• 7+ years of software engineering experience, including 2+ years in technical leadership or management roles
• Hands-on experience building and shipping LLM-based or agentic AI products (prompting, evals, agent frameworks, MCP or similar orchestration)
• Strong grasp of cloud-native architecture (AWS or equivalent), API design, and modern CI/CD practices
• Proficiency in TypeScript and/or Python
• Track record of hiring, coaching, and growing engineers through changing scope
• Excellent stakeholder management and communication skills; comfortable operating across Product, business units, Security, and Compliance
• Experience in a regulated environment (fintech, lending, payments) a plus
• Experience integrating AI or agentic tooling into the software development lifecycle to improve engineering throughput a plus

CA, WA, NJ, MA, DC, NYC range: $185,200 - $210,600

Rest of US Range: $169,100- $191,800

SF Range: $207,900- $235,700

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

phData is seeking an AI Governance Leader to join our Advisory team. You’ll help enterprise clients identify AI governance gaps and design scalable, responsible governance programs that balance value realization and risk management. You’ll partner with senior leadership to build frameworks, policies, and operating models, while shaping how AI governance is positioned as a core component of phData’s Intelligence Platform strategy.

Core Responsibilities

Client Delivery & Execution

• Lead AI ecosystem assessments; identify maturity gaps and design tailored governance frameworks (principles, policies, decision-rights) aligned to client’s industry, regulatory environment, and AI enablement vision
• Own multi-workstream engagements; drive executive alignment and multi-year governance roadmaps connected to AI strategy and value realization
• Define governance evaluation and approval processes for AI tools and use cases: risk tiers, scoring methodology, and control expectations by risk tier
• Develop AI governance operating model blueprints: governing bodies, roles, RACIs, and interaction models across Technology, Product, InfoSec, Risk, and Legal
• Define and operationalize AI FinOps guardrails, including: spend visibility, budget thresholds, usage policies, platform/tool approval, license rationalization, and TCO decisions integrated into the broader governance model
• Facilitate executive and working sessions to align stakeholders and drive decisions
• Define governance metrics and dashboards tracking value, cost, risk exposure, control coverage, and governance effectiveness
• Recommend third-party AI governance tools; collaborate with engineering teams to ensure implementability on modern data & AI platforms
• Shape and close strategic opportunities in partnership with sales: value propositions, solution approaches, and delivery models
• Represent phData externally as a thought leader on AI governance at conferences, webinars, and partner events

Client Leadership & Account Growth

• Serve as a trusted advisor to day-to-day client sponsors and senior stakeholders, owning relationships, aligning on delivery roadmaps, and surfacing expansion opportunities
• Partner with executive sponsors, data and analytics leaders, product and delivery teams, and business end users to ensure seamless execution and measurable outcomes
• Build cross-practice relationships (Data Engineering, Analytics, AI/ML, Advisory) to design and deliver end-to-end solutions that drive customer success

Thought Leadership & Practice Development

• Contribute to phData’s AI Governance, Operating Model, and FinOps offerings: methods, templates, accelerators, and client-ready collateral
• Support sales pursuits, webinars, and thought leadership focused on AI governance
• Mentor consultants and senior consultants

Required Qualifications

• 5+ years in AI/Data ecosystem assessment, multi-stakeholder program leadership, and advising senior executives on AI or data governance
• Demonstrated experience designing governance frameworks: risk tiering, model risk management, platform/tool approval processes
• Operating model design experience: roles, RACIs, governance bodies for data, analytics, or AI organizations
• Strong understanding of AI/GenAI concepts including model types, agentic workflows, and enterprise use cases
• Familiarity with AI governance standards: NIST AI RMF, EU AI Act, ISO/IEC 42001
• Working knowledge of data platforms and AI ecosystems (Snowflake, AWS, Claude, etc.) and how governance is implemented in practice
• Proven consulting delivery skills: problem framing, hypothesis-driven analysis, compelling executive-ready deliverables
• Excellent communication and storytelling skills; ability to translate complex governance concepts for business audiences
• Demonstrated ability to influence without authority and build cross-functional consensus
• Bachelor’s degree; ability to travel as required by client commitments

Preferred Qualifications

• Experience standing up AI governance committees, steering committees, or review boards — charters, cadences, and decision-rights
• Hands-on model risk management, responsible AI, or regulated-industry compliance experience (financial services, healthcare, or public sector)
• Prior consulting experience at a data/AI firm or within a central AI/ML office or analytics function
• Public thought leadership contributions on AI governance
• Advanced degree or relevant professional certifications

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

phData is looking for a Principal Analytics Consultant who specializes in Power BI to lead complex analytics engagements and help customers realize measurable value from their data.

In this role, you will combine deep Power BI expertise with strong consulting judgment, executive presence, and delivery leadership. You will guide clients from strategy and discovery through solution design, development, deployment, governance, and adoption. You will translate ambiguous business needs into scalable analytics products that support better decisions and sustainable ways of working with data.

You will work closely with client executives, business stakeholders, technical teams, account leaders, and consultants across phData. You will also help shape Power BI delivery standards, reusable accelerators, enterprise adoption approaches, and the continued growth of the Analytics practice.

Key Responsibilities

• Lead end-to-end Power BI engagements and workstreams, including planning, discovery, requirements, prototyping, development, testing, deployment, enablement, and adoption.
• Establish the overall technical approach, solution architecture, backlog, delivery sequence, and quality standards for scalable Power BI solutions.
• Design and develop Power BI semantic models, reports, dashboards, data products, and self-service analytics experiences that are intuitive, performant, governed, and aligned to business outcomes.
• Apply strong practices in dimensional modeling, DAX, Power Query, SQL, data visualization, metric definition, and performance optimization.
• Connect Power BI solutions to enterprise data warehouses, data marts, lakehouses, semantic models, and other analytical data structures.
• Lead client discovery and working sessions that clarify ambiguous needs, define analytical requirements, align stakeholders, surface tradeoffs, and drive decisions.
• Advise clients on Power BI governance and operating models, including workspace strategy, security, access management, deployment practices, platform administration, adoption, and performance.
• Review and improve existing reports, semantic models, platform configurations, and deployment practices to identify opportunities for optimization, standardization, and scale.
• Manage client expectations through clear communication, status reporting, feedback loops, risk management, transparent escalation, and alignment on decisions and dependencies.
• Provide technical leadership and mentorship to consultants and delivery teams; establish a high bar for quality, usability, maintainability, and client value.
• Contribute to staffing plans, utilization planning, delivery planning, workstream budgets, estimates, and overall project performance.
• Partner with account and practice leaders on discovery, proposals, solution shaping, estimates, and expansion opportunities that deepen client value and support Analytics practice growth.
• Develop reusable Power BI accelerators, frameworks, templates, enablement materials, and points of view that improve delivery consistency and market impact.
• Support backlog development and ongoing enhancement of analytics solutions after initial implementation.

About You

You are a client-focused analytics leader who enjoys solving complex data problems and creating practical, well-designed solutions. You bring strong technical judgment and can move comfortably between business strategy, analytics architecture, hands-on Power BI development, executive conversations, and team leadership.

You are comfortable leading through ambiguity, influencing without authority, and operating in distributed, global teams. You communicate clearly with both technical and business audiences and are energized by helping organizations establish sustainable, value-oriented ways of working with data.

Required Qualifications

Experience

• 7+ years of relevant experience delivering data analytics, business intelligence, or data visualization solutions in an enterprise environment.
• 3+ years of external consulting experience, including ownership of client-facing analytics projects or workstreams from kickoff through completion.
• Experience leading complex delivery teams or workstreams and mentoring consultants or technical practitioners.
• Experience contributing to delivery planning, estimates, staffing, utilization, budgets, proposals, or practice development.

Technical and Functional Skills

• Demonstrated expertise designing and delivering enterprise Power BI solutions, including semantic modeling, report and dashboard development, DAX, Power Query, data visualization, and performance optimization.
• Strong SQL skills and experience working with cloud data warehouses, data marts, lakehouses, semantic models, and analytical data structures.
• Experience with Power BI Service administration and enterprise enablement, including workspace strategy, security roles, access management, deployment practices, platform configuration, governance, and adoption.
• Strong understanding of analytics architecture, data modeling, metric definition, visualization design, usability, scalability, and maintainability.
• Demonstrated ability to translate ambiguous business needs into clear analytical requirements and communicate recommendations, tradeoffs, risks, and dependencies to technical and executive stakeholders.
• Exceptional customer-facing communication, facilitation, project leadership, and stakeholder-management skills.
• Strong problem-solving skills with a passion for learning and applying new technologies, techniques, and procedures.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Experience scaling Power BI across an enterprise, including governance, operating models, adoption, performance, platform optimization, and change enablement.
• Microsoft Power BI certification, such as Microsoft Certified: Power BI Data Analyst Associate.
• Experience with Power Automate, Power Apps, Copilot Studio, Snowflake, Tableau, Sigma, Alteryx, KNIME, Matillion, Dataiku, Coalesce, or similar modern data and analytics technologies.
• Experience developing reusable accelerators, frameworks, templates, enablement materials, or internal points of view.
• Experience contributing to solution estimates, proposals, discovery activities, and the growth of a consulting practice.
• Experience leading cross-functional teams and influencing senior client stakeholders through complex transformation or modernization initiatives.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data and AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US

• Remote-first work environment
• 401(k) plan with company match
• Dental and vision insurance
• Home office equipment stipend
• Annual learning and development stipend
• Competitive compensation, excellent benefits, four weeks of paid time off, 10 holidays, and other perks

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

The Role

We’re looking for an Associate Director, Influencer & Creator Marketing to provide hands-on strategic and operational leadership across a portfolio of client accounts. This role combines deep influencer and creator expertise with team leadership, quality control, and senior client counsel - ensuring programs are strategically sharp, operationally sound, and built to deliver measurable business impact.

You’ll be serving as the go-to resource for complex strategy, campaign planning, executional challenges, measurement, and executive-ready storytelling. You’ll also manage a select book of enterprise-level clients, staying close enough to the work to step in when an account requires senior guidance, stabilization, or escalation support.

As part of Wpromote’s Creative organization, you’ll help advance an integrated approach to influencer and creator marketing - connecting organic influence, creator content, paid amplification, affiliate and commerce opportunities, experiential moments, analytics, and broader media strategy to drive full-funnel outcomes.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $92,000-$100,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above).

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JJ

#LI-Remote

You Will Be

• Providing strategic oversight and quality control across a portfolio of influencer and creator accounts, ensuring strategy, execution, measurement, and client communication meet Wpromote’s standards.

• Coaching and leading by example, supporting with other team members through account guidance, campaign QAs, and support navigating complex client and executional challenges.

• Potential to directly manage team members, including regular performance conversations, development planning, and career pathing.

• Managing a select book of enterprise-level clients directly, serving as a senior strategic partner and building trusted relationships with client stakeholders.

• Leading the development of full-funnel influencer and creator strategies rooted in client business objectives, audience insights, cultural relevance, creative opportunity, platform behavior, and measurable KPIs.

• Staying hands-on across the campaign lifecycle and stepping in when needed to guide or troubleshoot creator discovery and vetting, outreach, negotiation, contracting, briefing, content review, approvals, launch, optimization, and reporting.

• Overseeing the onboarding of new accounts and major campaign workstreams, ensuring thoughtful staffing, clear ways of working, strong strategic foundations, and a smooth transition into ongoing management.

• Interfacing directly with clients on complex or escalated needs; collecting feedback, articulating value, presenting recommendations, and strengthening account relationships.

• Using creator, content, audience, media, and business-performance data to identify insights, optimize programs, forecast opportunities, and translate results into clear executive-ready stories.

• Partnering with Paid Social, Performance Creative, Brand and Experiential, Client Strategy, Analytics, Paid Search, Programmatic, Affiliate, and other teams to integrate influencer and creator marketing into broader plans.

• Guiding paid amplification and creator-content integration strategies, including usage rights, allowlisting/partnership ads, creative testing, and the handoff of creator assets into paid media workflows.

• Supporting the operational and financial health of assigned accounts and teams, including scopes, budgets, fee considerations, forecasting, billing inputs, staffing, and utilization.

• Helping evolve influencer and creator best practices, QA processes, measurement approaches, campaign workflows, documentation, and AI-enabled tools that make the practice faster, sharper, and more scalable.

• Maintaining and refining knowledge-management infrastructure, including training materials, onboarding resources, templates, and process documentation.

• Leading trainings and internal discussions, contributing to thought leadership, and participating in internal or public speaking opportunities.

• Identifying critical client, campaign, or team issues and escalating them to leadership in a timely, solutions-oriented way.

• Partnering with sales and client-growth teams on audits, decks, scopes, pitches, and expansion opportunities for prospective and existing clients.

• Participating in select client meetings, productions, activations, or team gatherings; occasional travel may be required.

You Must Have

• 5-7 years of influencer and creator marketing experience within an agency and/or in-house environment, including hands-on ownership of complex client programs.

• At least 1 year of people-management experience, with a demonstrated ability to coach, develop, and motivate team members while maintaining accountability and high standards.

• Deep experience developing and executing influencer and creator strategies across awareness, consideration, conversion, retention, content production, and paid amplification objectives.

• Experience leading enterprise-level programs across multiple brands, business lines, regions, or stakeholder groups, with a strong understanding of how to bring clarity to complex scopes.

• Strong command of end-to-end campaign operations, including creator discovery and vetting, audience analysis, outreach, negotiation, contracting, usage rights, content review, FTC compliance, launch, optimization, and reporting.

• Experience managing relationships with creators, talent managers, agencies, platforms, and vendors, including complex negotiations and enterprise scopes.

• Strong measurement and analytical skills, including the ability to establish KPIs, interpret creator and content performance, identify meaningful insights, and connect program results to broader business objectives.

• Experience with influencer marketing platforms such as CreatorIQ, GRIN, Aspire, Tagger, Fohr, or similar, plus working knowledge of web and social analytics tools.

• A strong understanding of major and emerging platforms, including TikTok, Instagram, YouTube, Facebook, Pinterest, Snapchat, LinkedIn, Reddit, Amazon, Twitch, X, and creator-commerce ecosystems.

• Working knowledge of paid social and creator media integration, including allowlisting/partnership ads, paid usage, content testing, and performance optimization.

• Excellent client-service, presentation, and executive communication skills, with the ability to translate complex information into clear recommendations and compelling stories.

• Strong project-management and organizational skills, with the judgment to prioritize competing needs and make autonomous decisions in fast-moving environments.

• Experience contributing to account growth, scope development, strategic audits, and/or new-business pitches.

• Strong working knowledge of Google Workspace, Excel or Google Sheets, Google Slides, Asana, or similar tools.

• Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Business, or a related discipline, or equivalent practical experience.

Nice to Have

• Experience with creator-led commerce, affiliate programs, TikTok Shop, Amazon, or other social-commerce ecosystems.

• Experience integrating influencer and creator marketing with experiential, brand creative, performance creative, retail media, lifecycle/email, SEO, or broader cross-channel planning.

• Working knowledge of advanced measurement approaches such as brand lift, conversion lift, incrementality testing, matched-market testing, or media-mix analysis.

• Experience with UGC production, creator content systems, and iterative creative testing for paid media.

• Experience using AI-enabled research, workflow, reporting, or creative-analysis tools.

• Experience leading programs in regulated industries or across multiple markets with nuanced compliance requirements.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About Snorkel

Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes.

Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

About The Role

Snorkel is hiring a Head of Security to build and lead our security function end-to-end — infrastructure security, application security, and governance, risk & compliance (GRC). You’ll own the security function end-to-end — strategy, team, and execution — and operate as the primary security voice with customers, auditors, and the exec team. You’ll report to the CTO.

This is a builder’s role: you’ll take security from its current state to a mature, right-sized function as Snorkel scales, hiring and developing the team as needs grow.

Key Responsibilities

Security Leadership & Team Building

• Define Snorkel’s overall security strategy, goals, and roadmap across infrastructure, application, and compliance domains
• Build, hire, and lead a high-performing security organization — starting lean and scaling deliberately as the company and its risk surface grow
• Establish the operating cadence for security (metrics, reporting, incident response, risk register) and represent security posture to the executive team and board

Infrastructure & Cloud Security

• Own cloud security architecture and posture across AWS (and other cloud providers as adopted) — IAM, network segmentation, encryption, landing zone design
• Direct detection & response capabilities, threat modeling, and vulnerability management programs
• Set standards for secure infrastructure-as-code, CI/CD, and secrets management

Application Security

• Embed security into the product development lifecycle — secure design reviews, threat modeling for new features, and AI/ML-specific risks (data protection, model/prompt security, training pipeline integrity)
• Partner with Engineering and Product leadership to build security into the SDLC without blocking velocity
• Own application security tooling and practices (SAST/DAST/SCA, pen testing, bug bounty)
• Design identity, access, and activity-monitoring controls that correctly handle Snorkel’s non-employee marketplace workforce — external contractor (1099 or similar) experts accessing the platform. This population isn’t in scope for standard employee compliance obligations, but provisioning, deprovisioning, access boundaries, and monitoring still need to work correctly for them

Governance, Risk & Compliance (GRC)

• Build and run Snorkel’s compliance program (e.g., SOC 2, ISO 27001, and customer-driven frameworks) — own audits end-to-end
• Establish enterprise risk management practices: risk register, third-party/vendor risk, policy framework
• Serve as the primary security point of contact for customer security reviews and questionnaires

Executive & Cross-Functional Partnership

• Act as a trusted advisor to the CTO and executive team on security risk and investment tradeoffs
• Partner cross-functionally with Legal, Sales, Operations, and Engineering to unblock enterprise deals and support customer trust requirements
• Communicate security posture, incidents, and roadmap clearly to both technical and non-technical audiences

Who You Are

Experience & Leadership

• 10+ years in technology security, including significant leadership experience; you’ve held director-level or above scope
• Track record building and scaling a security function from a founding stage (team of ~1) through a mature org (10–30+), ideally at a high-growth technology company
• Experience owning security budget, vendor selection, and board/exec-level reporting

Technical Depth

• Deep expertise across infrastructure/cloud security (AWS, IAM, network security, encryption) and application security (SDLC integration, threat modeling, AppSec tooling)
• Hands-on familiarity with modern security tooling: SIEM, EDR, CSPM, vulnerability management
• Experience working with AI/ML-specific security risks (model security, data pipeline protection, prompt injection)

Governance & Compliance

• Proven experience building and running compliance programs (SOC 2, ISO 27001, or equivalent) from the ground up
• Comfortable as the face of security to customers during security reviews/audits, and to auditors during certification cycles

General

• Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree a plus
• Excellent written and verbal communication; able to flex between board-level summary and engineering-level depth

Why This Role

You’ll have meaningful ownership over the infrastructure that determines how quickly Snorkel can experiment with, evaluate, and productionize new AI systems. This isn’t a role focused on training a single model or maintaining traditional ML pipelines - you’ll build the platform that makes large-scale AI experimentation possible.

You’ll work on some of the hardest emerging infrastructure problems in AI: operating non-deterministic systems reliably, reproducing agent behavior across environments, evaluating long-running trajectories, scaling simulations and experiments, and turning rapidly evolving research workflows into robust production systems.

The architecture decisions made by this team will define how Snorkel builds and operates AI systems for years to come.

Snorkel is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel embraces diversity and provides equal employment opportunities to all employees and applicants for employment.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$252,000—$370,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Manager, Support Operations provides resource and support services to all operations group within the Global Customer Support organization. This role is responsible for coordinating tools, processes, resource materials and human performance to achieve the goals and objectives of the Avetta Global Support organization. This includes the following functional areas and disciplines: Support Representative New-Hire Training, Quality Assurance (Interaction Quality and Verification Quality), internal/external and support Knowledge Management, Enhancement Training, Performance Trending, CSAT Surveying and Reporting, Support Channel Effectiveness and Automation, Documentation of Support Operating Practices and Processes, and Global Ops Standardization.

The Manager, Support Operations meets frequently with management groups across the company to align resources and drive positive outcomes. They must be able to lead teams with confidence while also bringing skills to the role that will adapt to the needs of a dynamic business climate. This role is also responsible for a consistent standard of process and performance internally and with Avetta support partners.

The Manager, Support Operations leads a multi-disciplinary team of internal and external resources, including all people and process leadership duties.

This role requires a hybrid schedule in our Lehi or Calgary office (3 days in office, 2 days work from home).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leadership of New Hire Training.
  • Curriculum development
  • Content delivery
  • New employee certification
  • Adult learning concepts
  • Remote, multi channel training
• Leadership of Quality Assurance Processes.
  • Develop and maintain interaction standards and guidelines, including interaction rubric, quality scoring matrices, and reporting.
  • Interaction (call/chat/email/text) monitoring and scoring
  • Verification quality sampling and reporting
  • SME expertise and consulting to Avetta internal departments, clients, and other customers.
• Strategic guidance to Support Organization on up-to-date and world-class support center practices and tools.
• Development and delivery of ongoing performance training based on performance challenges, opportunities, and threats.
• Planning and implementation of support tools and technology.
  • Virtual Assistant planning and architecture
  • AI use case identification, scoping and deployment
  • Optimization of support channel balance and usage
  • Emerging training and performance management tools and approaches
• Work closely with executive leadership and Avetta Product team to identify, scope, and deploy methods to improve the customer workflow in the platform.
• Identify and deploy strategies to meet support inquiry containment and deflection objectives.
• Maintain Avetta Support Knowledge Base with current, relevant and searchable knowledge articles
• Oversee use of AI in creating knowledge summaries and delivery of knowledge materials to internal and external customers.
• Manage and maintain supplier Help Center with relevant, multi-media materials.
• Work with leadership from SSP, SER, CSM, AM, PS and more to improve internal processes to drive continuous client support improvements.
• Documentation of Standard Operating Procedures, including process documentation and optimization.
• Professional customer facing interactions.
  • Join client and supplier calls to discuss support options.
  • Evangelize Avetta support options to support customer needs and promote client growth.

IDEAL QUALIFICATIONS:

• Minimum 5 years of experience in call/support center leadership roles
• Familiarity with customer support business systems, including Salesforce.org, cloud-based telephony platforms, customer survey platforms, etc.
• Experience delivering complex training in an adult learning environment
• Understanding of training tools and techniques
• Experience with standard operating procedure management
• Technological aptitude with ability to assess use cases and operationalize tools
• Metrics-driven and analytical mentality
• Excellent problem-solving skills
• Ability to prioritize and multi-task
• Skilled at working cross-functionally
• Comfortable in a fast-paced environment
• Remarkable written, oral, and interpersonal communication skills
• Understanding of call/support center metrics and SLAs

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

As Director of Fulfillment Network Optimization, you will own the strategies and day-to-day operations that keep our fulfillment engine running reliably at scale. Reporting to the VP of Delivery & Fulfillment, you will sit at the intersection of delivery operations, data intelligence, and strategic partnership management — translating complex operational realities into innovative solutions that drive consistent, excellent experiences for our customers, caterers, and delivery partners.

Our catering partners handle the majority of our deliveries. Our third-party delivery network, Dispatch, unlocks additional capacity that lets caterers take on more volume, gives customers access to more food options, and enables ezCater to extend its market-leading reliability. You will lead the strategy, relationships, and platform intelligence across both tracks — always with an eye toward network effects that drive scale, growth, and financial leverage.

What You’ll Do:

Fulfillment Solutions

• Own end-to-end relationship management for our dispatch and self-delivery service provider network, managing the full partner lifecycle from onboarding and ramp through steady-state performance and sunset, as needed.
• Drive growth-oriented performance through structured accountability frameworks and incentives designed to deliver best-in-class customer experiences.
• Effectively balance and diversify capacity against demand across the network, identifying and closing coverage gaps while cultivating the network effects that unlock scale, growth, and financial leverage.
• Negotiate and secure financially attractive commercial agreements with regional and national delivery organizations, representing ezCater’s interests in high-stakes partnership discussions.
• Ensure data quality and uptime across delivery integrations, routing performance feedback to the right internal and external stakeholders to close loops and drive continuous improvement.
• Develop and lead customer-facing delivery programs that require higher-level or specialized service, including Meal Program, Concierge, Corporate Accounts, and Channel Partners, supporting premium use cases and driving growth in strategic channels.
• Build scalable, reliable solutions for high-touch and enterprise customers, ensuring that their delivery experience matches the elevated expectations of ezCater’s most important accounts.

Fulfillment Intelligence & Optimization

• Evaluate multiple layers of fulfillment data and translate findings into recommended monitoring frameworks, operational workflows, and actionable insights for both frontline and leadership teams.
• Leverage network-wide performance visibility to continuously develop and test hypotheses, turning data patterns into experiments that produce measurable improvements.
• Assess data quality gaps across fulfillment systems and guide the integration of new data sources that deepen network visibility and sharpen decision-making.
• Surface and champion partner-specific opportunities to strengthen intelligence infrastructure — including driver feedback loops, photo AI, package counts, and equipment availability signals.

Strategy & Cross-Functional Leadership

• Set the overall delivery strategy: understand industry trends and translate them into a forward-looking plan that ensures catering and delivery partners consistently set the bar for reliable execution.
• Continuously evolve our approach to meet customer needs — protecting ezCater’s market positioning through new strategic initiatives, fleet partnerships, and commercial deals that support network growth.
• Establish clear, transparent success criteria for all partners so expectations are never ambiguous and partners are never surprised.
• Drive rigorous analysis and project management to inform strategic decisions; understand and optimize the key levers that improve the delivery experience and core ezCater unit economics.
• Measure the impact of every strategy you execute, using outcomes to fuel continuous improvement across the business.
• Collaborate deeply with Customer & Restaurant Operations, Product & Engineering, Customer Service, and Growth teams — both as a consumer of their input and as a driver of insights they need to succeed.
• Inspire your team to aim higher. Delivery is a demanding business; your leadership style will be the difference between a team that thrives under pressure and one that merely survives.

What You Have:

• 7-10 years of relevant delivery, logistics, or fulfillment operations experience, with demonstrated expertise in managing complex partner networks.
• Strong relationship management and negotiation skills — you build trust quickly with both internal stakeholders and external commercial partners at all levels.
• Proven data analytics skills and the ability to translate data into strategic action; comfortable with ambiguity and hypothesis-driven decision-making.
• Experience mapping and innovating operational processes, with a bias toward automation, efficiency, and scalable systems.
• Track record of leveraging cross-functional stakeholders to manage and execute high-impact, complex projects.
• Technology orientation — comfortable working alongside Product & Engineering teams to shape platform capabilities, data integrations, and intelligent workflows.
• Executive presence with excellent verbal and written communication skills; able to influence at the C-suite level.
• The ability to thrive in a fast-paced and ambiguous environment.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $195,000–$274,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote

Engineering Manager, Web Experiences

CI/CD has been solved. Now it’s being reinvented. AI agents don’t just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don’t exist yet. We’re building them.

At CircleCI, our guiding principles aren’t posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that’s how you already work, you’ll fit here.

About the Role

We’re looking for an Engineering Manager who will own the holistic user experiences where customers interact with CircleCI. They will play a critical role in shaping how customers perceive and adopt CircleCI, directly impacting retention and expansion.

This leadership role requires staying close to the work as you build a high-trust, highly competent, and cohesive team while delivering meaningful product improvements at startup speed.

What You’ll Be Doing

This role is a people-management position focused on engineering strategy, team performance, and the development of engineers. Some of your tasks and responsibilities will include:

• People Development: Attract, onboard, and retain diverse top talent. Build psychological safety and trust within the team so engineers can take smart risks, give candid feedback, and do their best work. Develop people through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers and support them in their career paths. Continuously work to improve inclusion and belonging.
• Business Value Delivery: Ensure incremental value delivery and high-quality standards for the team while supporting strategic work in collaboration with partners in Design, Product, and Data. Balance speed with sustainability – we move fast, but we ship work we’re proud of. Track performance metrics and identify opportunities for optimization and continuous improvement.
• Customer and Stakeholder Engagement: Engage with stakeholders and customers to gather feedback, understand needs, and ensure engineering initiatives align with business objectives. For Web Experiences, this means staying connected to how customers actually use our product and translating those insights into team priorities.
• Process and Collaboration: Maintain high levels of transparency and efficiency with other development teams, product managers, and other stakeholders. You’ll also be involved in broader organizational development and cross-team initiatives with the rest of our engineering management team.
• Technical Enablement: AI-native engineering isn’t a nice-to-have on this team – you hold your engineers to that bar, use AI tools yourself to evaluate technical direction and pressure-test decisions, and help the team adopt practices that actually accelerate their work rather than just feel productive. Help grow the team’s expertise in frontend performance, reliability, and maintainable architecture. Champion the use of observability tools like Honeycomb and Datadog so operational data – not guesswork – drives technical decisions. You don’t need to write the ADR, but you make sure one gets written, you push back when the reasoning is weak, and you’re a credible tiebreaker when the team is split.

Who You Are

• People Management: You have prior experience in a people management role. You know how to build cohesive teams where people trust each other and hold each other accountable. Bonus points if you have done so in a fast-paced startup environment.
• Delivery: You do not “boil the ocean” but prefer to deliver solutions incrementally, with experimentation and iteration along the way. You know modern software engineering practices and how to apply them to drive effective, timely, high-quality delivery. Experience with agile methodologies is an asset.
• AI-Native Mindset: You haven’t waited for AI to mature, and you don’t let your team wait either. You can speak to how AI tools change what “shipping fast” actually means; you’ve formed real opinions on where they help and where they fall short; and you hold your engineers accountable for using them well – as part of how the team operates, not a bonus skill.
• Technical Leadership: We don’t expect you to write or review code, but you’re technical enough to earn your team’s trust – you understand and question architecture decisions based on company goals, anticipate pitfalls, and are a credible tiebreaker when the team is split. You mentor engineers, give direct feedback on technical direction, and raise the quality bar through how you engage in reviews and design discussions, not just what you ship.
• Communication: You believe in open and honest communication and work to cultivate this within the team and organization. You approach everything with an open mind and listen to different perspectives before determining a path forward.
• Product Thinking: You bring product instincts to every decision by identifying what matters to developers, shaping priorities, and pushing back when a direction doesn’t serve the user.
• Learning: You bring action orientation and seek to continuously improve the teams you work with. You excel in a culture centered on open communication, strong feedback, quick experimentation, blamelessness, and embracing failure to learn from it.
• Remote Work: CircleCI is a remote-first company, and you should have experience leading and motivating a distributed team.

Nice to Have

• Experience managing frontend-leaning full-stack teams: You have experience working on/leading teams - ideally with modern frontend frameworks (React, TypeScript, etc.). You can ask the right questions, spot quality issues, and raise the bar on frontend craft even if you’re not writing code daily.

Sound like you?

You’ve stopped waiting for AI to mature and are already building with it, not as a productivity trick, but as a core part of how you think about problems. You care about the product as much as the code. You’re drawn to work where the patterns don’t exist yet and the best answer requires you to invent it – and you’re ready to bring others along with you. If that’s how you already operate, we want to talk.

Canada Base Pay Range

$166,000—$207,750 CAD

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About CircleCI

CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold

Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5⁄5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

The Role:

As Principal PMM, you’ll own the overarching AI and Orchestration Innovation narrative for Iterable, connecting individual capabilities into a single, compelling point of view on where AI-driven customer engagement is headed and why Iterable wins.

You’ll drive Iterable’s Tier 1 launches, our flagship releases that establish category leadership, earn analyst and press attention, and give the go-to-market org a unifying story to sell against. Key Responsibilities

Own the AI Narrative

• Define and evolve Iterable’s overarching AI point of view, which is the connective story that links individual capabilities into a coherent AI story and why we win there.
• Translate deep technical understanding of how our AI actually works (models, agentic workflows, data/orchestration architecture) into customer value that resonates with both practitioners and executives.

Craft Messaging

• Craft bold, narrative-driven messaging and positioning that connects AI and orchestration innovation to tangible customer value.
• Write the Tier 1 launch messaging for flagship AI releases, setting the story every other asset needs to ladder back to.
• Review and give direction on launch content and campaigns across the team, ensuring every asset ladders back to the launch narrative rather than drifting into its own

Market Intelligence

• Conduct ongoing research into AI market trends, competitive positioning, and customer needs to sharpen and stress-test Iterable’s AI point of view
• Partner with product management to ensure the AI narrative reflects real market shifts and informs roadmap decisions

Adoption & Customer Success

• Drive customer adoption and expansion of AI capabilities through lifecycle messaging and targeted enablement
• Partner with customer marketing and CS on reference stories and case studies that prove out the AI narrative with real customers

Required Qualifications:

• 8–10+ years in product marketing at a B2B SaaS company, including ownership of Tier 1 bundled product releases. Prior martech experience is a plus.
• Experience marketing an AI-native or agentic product, or a platform transitioning from feature-based to AI-managed experiences
• Exceptional storytelling: a track record of shaping the strategic “why” behind a launch and translating it into messaging that sells
• Deep, genuine understanding of how AI works, including models, agentic systems, and data architecture, with the ability to translate that into clear, differentiated customer narratives
• A genuinely AI-forward PMM who is redefining what product marketing looks like by using AI tools in creative, non-obvious ways across research, messaging, and content development
• Executive presence: comfortable operating as a strategic peer to senior Product and GTM leaders, with sound independent judgment and limited need for oversight

Success Metrics:

• Market awareness, pipeline, and revenue influence across Tier 1 release launches
• Adoption and expansion of AI capabilities across the customer base
• Executive and analyst recognition of Iterable’s AI point of view

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Community Impact Days
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

$172,000 - $230,000 is the US base salary range for this position. Within this range, individual pay is determined by the specific US work location and additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed reflects only base salary. The total compensation package includes variable pay (where applicable), equity, and a range of benefits, including medical, dental, vision, and financial.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

• Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
• Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
• Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

• Official Iterable website, Careers page: https://iterable.com/careers/
• Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we’re a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

Role Overview

We’re looking for a Staff Product Manager to own the SEO and AI visibility solutions we build for our clients: more than 20,000 real estate websites that rank independently, each in its own market, with its own authority, its own competitors, and a real business depending on the outcome. This is not the SEO of a single corporate domain or one large marketplace. It is a platform product, where one change to a template, a schema implementation, or the way we render content moves thousands of domains at once.

The mandate is an excellent organic discovery platform: technical foundations, page experience, conversion, content, measurement, migrations, and experimentation. AI search is a growing part of that. Our clients are evaluated by Google’s AI Overviews and AI Mode, by ChatGPT, Perplexity, and Gemini, and by every prospective seller who asks an assistant which agent they should call. The best people in this job design for three constituencies at once: the people who visit these sites, the crawlers and AI agents that read them, and the real estate business whose revenue depends on both.

This is not a job for someone who runs audits and hands recommendations to other people. You will set the strategy, ship with your own engineering team, and build the defaults, standards, and safeguards that make quality hold across the entire fleet. Most real estate professionals will never hire a technical SEO of their own. Our platform is how they get one.

What You’ll Do

• Own the product strategy and roadmap for organic discovery and AI visibility across every site on the platform, including what clients can see, control, and get credit for
• Own the technical foundations across every page type we generate: crawlability, indexation, rendering, internal linking, structured data, and page performance
• Productize what repeats. When the same issue or workflow shows up across the fleet, solve it once through better defaults, automation, shared capabilities, or safeguards
• Make our clients’ brands, listings, and expertise legible to AI assistants, and define how we measure citations and visibility across answer engines
• Run a real experimentation program: prove changes on representative cohorts of sites, establish incremental impact, then scale what works rather than shipping broadly and inferring impact afterward
• Own migration quality and regression prevention, including the standards, acceptance criteria, and automated checks that hold search quality as the platform ships
• Partner with the team building the next generation of our website platform so search is designed in from the start, and give every product team a low-friction path to the right implementation
• Set platform-level goals for organic performance, AI visibility, and client outcomes, and report against them to leadership

Who You Are

• 8+ years combined across SEO and product management, including 3+ years as a product manager shipping alongside engineering teams
• You have owned search for a platform that hosts many independent customer domains, such as a website builder, a hosting or commerce platform, or a multi-location or franchise network. Running search for one large marketplace or corporate domain is valuable experience, but the fleet problem is a different job and it is the one we have
• Deep technical foundation across rendering and JavaScript SEO, crawl and index management, information architecture, structured data, page performance, and migrations
• You treat bots and AI agents as users of a website alongside people, and you design for both without trading one against the other
• Obsessive about experimentation and measurement, including cohort testing, causal impact analysis, Search Console data at scale, log analysis, and the discipline to tell a result from a coincidence
• A current point of view on AI search, including how models discover, interpret, and cite a brand, and the judgment to separate what genuinely moves visibility from what is repackaged advice
• Fluent with AI as a working tool. You use it to investigate messy systems, establish ground truth quickly, prototype solutions, and unblock yourself rather than waiting on another team at every stage of discovery
• You get requirements implemented by teams you do not own, and you are welcome back afterward. What you write is sharp enough that a team of engineers can move without waiting on you
• Opinionated about prioritization. This space generates infinite work, and your judgment about what to ignore matters as much as what you ship

Preferred Qualifications

• Experience at a website platform such as Shopify, Wix, Squarespace, Webflow, WordPress, or Duda
• Experience with programmatic or template-driven SEO across large page inventories
• Local and entity-driven search experience, since our clients compete market by market
• Conversion and page experience work alongside acquisition, since traffic that does not convert does not help a client
• Background in PropTech, real estate, or another B2B2C category where the platform’s job is to make its customers win
• Experience building client-facing reporting or diagnostic tools for a non-technical audience

$150,000 - $180,000 a year

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Recruitment Notice: Luxury Presence employees will only contact candidates from an @luxurypresence.com email address. We may work with trusted recruiting partners who will contact you from their company’s email domain. If you have questions about the authenticity of a recruiting communication, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we’re a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

Role Overview

We’re looking for a Staff Product Manager to own the SEO and AI visibility solutions we build for our clients: more than 20,000 real estate websites that rank independently, each in its own market, with its own authority, its own competitors, and a real business depending on the outcome. This is not the SEO of a single corporate domain or one large marketplace. It is a platform product, where one change to a template, a schema implementation, or the way we render content moves thousands of domains at once.

The mandate is an excellent organic discovery platform: technical foundations, page experience, conversion, content, measurement, migrations, and experimentation. AI search is a growing part of that. Our clients are evaluated by Google’s AI Overviews and AI Mode, by ChatGPT, Perplexity, and Gemini, and by every prospective seller who asks an assistant which agent they should call. The best people in this job design for three constituencies at once: the people who visit these sites, the crawlers and AI agents that read them, and the real estate business whose revenue depends on both.

This is not a job for someone who runs audits and hands recommendations to other people. You will set the strategy, ship with your own engineering team, and build the defaults, standards, and safeguards that make quality hold across the entire fleet. Most real estate professionals will never hire a technical SEO of their own. Our platform is how they get one.

What You’ll Do

• Own the product strategy and roadmap for organic discovery and AI visibility across every site on the platform, including what clients can see, control, and get credit for
• Own the technical foundations across every page type we generate: crawlability, indexation, rendering, internal linking, structured data, and page performance
• Productize what repeats. When the same issue or workflow shows up across the fleet, solve it once through better defaults, automation, shared capabilities, or safeguards
• Make our clients’ brands, listings, and expertise legible to AI assistants, and define how we measure citations and visibility across answer engines
• Run a real experimentation program: prove changes on representative cohorts of sites, establish incremental impact, then scale what works rather than shipping broadly and inferring impact afterward
• Own migration quality and regression prevention, including the standards, acceptance criteria, and automated checks that hold search quality as the platform ships
• Partner with the team building the next generation of our website platform so search is designed in from the start, and give every product team a low-friction path to the right implementation
• Set platform-level goals for organic performance, AI visibility, and client outcomes, and report against them to leadership

Who You Are

• 8+ years combined across SEO and product management, including 3+ years as a product manager shipping alongside engineering teams
• You have owned search for a platform that hosts many independent customer domains, such as a website builder, a hosting or commerce platform, or a multi-location or franchise network. Running search for one large marketplace or corporate domain is valuable experience, but the fleet problem is a different job and it is the one we have
• Deep technical foundation across rendering and JavaScript SEO, crawl and index management, information architecture, structured data, page performance, and migrations
• You treat bots and AI agents as users of a website alongside people, and you design for both without trading one against the other
• Obsessive about experimentation and measurement, including cohort testing, causal impact analysis, Search Console data at scale, log analysis, and the discipline to tell a result from a coincidence
• A current point of view on AI search, including how models discover, interpret, and cite a brand, and the judgment to separate what genuinely moves visibility from what is repackaged advice
• Fluent with AI as a working tool. You use it to investigate messy systems, establish ground truth quickly, prototype solutions, and unblock yourself rather than waiting on another team at every stage of discovery
• You get requirements implemented by teams you do not own, and you are welcome back afterward. What you write is sharp enough that a team of engineers can move without waiting on you
• Opinionated about prioritization. This space generates infinite work, and your judgment about what to ignore matters as much as what you ship

Preferred Qualifications

• Experience at a website platform such as Shopify, Wix, Squarespace, Webflow, WordPress, or Duda
• Experience with programmatic or template-driven SEO across large page inventories
• Local and entity-driven search experience, since our clients compete market by market
• Conversion and page experience work alongside acquisition, since traffic that does not convert does not help a client
• Background in PropTech, real estate, or another B2B2C category where the platform’s job is to make its customers win
• Experience building client-facing reporting or diagnostic tools for a non-technical audience

$170,000 - $200,000 a year

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Recruitment Notice: Luxury Presence employees will only contact candidates from an @luxurypresence.com email address. We may work with trusted recruiting partners who will contact you from their company’s email domain. If you have questions about the authenticity of a recruiting communication, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one’s overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are seeking a Staff Software Engineer to join Rula’s Patient Onboarding team, which owns the journey from a person’s first interaction with Rula through registration, insurance verification, and successfully getting started with care. You’ll be a hands-on technical leader, writing code while leading complex initiatives across product areas, improving the foundations our team builds on, and helping other engineers move faster through strong technical direction and modern AI-enabled development practices.

Our collaborative team moves quickly, works closely with Product, Design, and Analytics, and gives engineers meaningful ownership over both what we build and how we build it. This role offers the opportunity to improve a critical part of Rula’s patient experience while shaping the systems and engineering practices that help us connect more people to care.

Required Qualifications

• 8+ years of professional software engineering experience, including experience operating at Staff-level scope or leading complex initiatives across multiple teams or systems.

• Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems.

• Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support.

• Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows.

• Demonstrated experience influencing technical direction across functions or teams, including communicating tradeoffs and driving alignment with Product, Design, Data, or other engineering teams.

• Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality.

• Experience in healthcare, insurance, fintech, or another regulated domain where reliability, privacy, and complex business rules materially influence system design.

• Experience using product, operational, or funnel data to identify technical opportunities and evaluate whether engineering investments produced the intended outcome.

• Demonstrated ability to improve engineering leverage across a small team through tooling, documentation, shared architecture, or reducing concentrated system knowledge

We’re serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Supporting your mental and physical health

• Quarterly department stipend: Fun team-building activities or in-person gatherings

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.