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Senior React JS Developer Vacancy: 1 Work Arrangement: Remote Location: Washington, DC 20003 Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Final Interview: In person Dhaka Technologies Limited is hiring for a client seeking a Sr.

1komma5°Bei 1KOMMA5° bauen wir Europas führende Energie-Software-Plattform “Heartbeat” und schaffen so ein virtuelles Kraftwerk, das Photovoltaik, Stromspeicher, Wärmepumpen und Ladesäulen der Kunden verknüpft und so die Rentabilität vernetzter Kundenanlagen deutlich erhöht.

About ValatamValatam connects bilingual professionals from Latin America with global clients.

OverviewBelmont Behavioral Health System is a premiere provider of comprehensive treatment for mental health conditions and substance abuse problems.

OverviewAmyx is seeking to hire a IT Systems Auditor-II for our Defense Logistics Agency program remotely.

Fully remote | Complete engagement jobFounded in Palo Alto by Dr.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.

What You’ll Do:

• Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
• Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
• Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
• Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
• Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
• Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
• Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations

What You’ll Bring to the Team:

• 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
• Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
• Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
• Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
• Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
• Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
• Comfort working toward defined service, productivity, and quality expectations and metrics
• Experience with health insurance plans, benefits verification, and/or prior authorizations preferred

Patient-facing Medical Assistant or other relevant healthcare experience preferred

• Bachelor’s Degree preferred
• Proficiency with collaboration and productivity tools such as Google Workspace and Slack
• Adaptability and a proactive approach to working in a rapidly changing environment
• Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $28/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Patient Support Specialist, you will support patients throughout their journey with Ro by delivering clear, empathetic, accurate, and efficient support. You will help patients understand and navigate our platform and treatment offerings, including their accounts, orders, billing, and treatment plans. When questions require clinical guidance or additional support, you will connect patients with the appropriate healthcare or internal team.

You’ll engage with patients primarily through email and phone and manage a high volume of interactions while consistently meeting quality and productivity expectations. You’ll build proficiency across Ro’s support systems, workflows, and queues, using sound judgment to resolve issues and appropriately escalate clinical, operational, or technical concerns.

You are patient-focused, dependable, and comfortable working in a fast-paced, evolving environment. You take pride in delivering best-in-class service, pay close attention to detail, and approach problems with curiosity and critical thinking. You are also comfortable speaking up when you identify recurring issues or opportunities to improve the patient experience.

What You’ll Do:

• Manage patient interactions across assigned communication channels, including email, phone, live chat, and internal platforms, while meeting established quality and productivity expectations
• Deliver a best-in-class patient experience by communicating with professionalism, empathy, accuracy, and sound judgment
• Support patients with onboarding, product education, account management, orders and shipments, billing, and general troubleshooting across Ro’s website and mobile app
• Build and maintain proficiency across assigned workflows, systems, tools, and queues to effectively resolve patient needs
• Escalate clinical, operational, or technical issues through the appropriate channels, helping ensure patients receive the right support at the right time
• Maintain accurate documentation and consistently follow established workflows, policies, and procedures, including requirements related to patient safety and confidentiality
• Stay current on Ro initiatives, workflows, treatment offerings, and product updates to provide patients with accurate and timely support
• Balance quality and efficiency while managing a high volume of patient interactions in a metrics-driven environment
• Identify recurring patient concerns, workflow issues, and emerging trends, and proactively surface observations and potential solutions to improve tools, processes, and the overall patient experience
• Collaborate with teammates and cross-functional partners to share relevant patient feedback and contribute to continuous improvement
• Participate in peer shadowing and knowledge sharing to help teammates build proficiency and consistency across the team
• Actively participate in coaching, training, and development opportunities, incorporating feedback to continuously improve your performance

What You’ll Bring to the Team:

• 1–2 years of experience in a remote/hybrid customer-facing role
• Experience supporting customers or patients across multiple channels, including email and phone, with empathy, clarity, and professionalism
• Strong customer focus and a genuine interest in helping patients solve problems and navigate complex situations
• Strong critical-thinking, problem-solving, and organizational skills, with sound judgment and attention to detail
• Ability to learn and effectively navigate multiple operational and technology systems and tools; experience with platforms such as Zendesk or similar systems is a plus
• Comfortability using AI Knowledge bases and tools in day-to-day workflows
• Ability to work independently and efficiently while collaborating effectively with teammates and consistently meeting performance expectations
• Ability to identify recurring issues or trends and confidently surface observations and potential solutions
• Dependability, adaptability, and a commitment to continuous learning in a fast-paced, evolving environment
• High integrity and a commitment to patient safety, confidentiality, and maintaining professionalism during challenging interactions
• Connection to Ro’s mission and availability to work prescheduled nights, weekends, and designated holidays as required

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The hourly rate for this position is $24/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Job Title: VP, Product Operations

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

• Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
• Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
• Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
• Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
• Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
• Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
• Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
• Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
• Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
• Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
• Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
• Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
• Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
• Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
• Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
• MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
• 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
• Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
• Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
• Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
• Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
• Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
• Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.

Key Responsibilities:

• Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
• Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
• Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
• Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
• Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.

Required Skills & Experience:

• Bachelor’s degree, diploma, or equivalent combination of education, certifications, and experience.
• 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
• Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
• Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
• Demonstrated success establishing platform governance, standards, and operational best practices.
• Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
• Adobe Marketo Engage Certified Expert certification required or strongly preferred
• Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.

Preferred Experience:

• Salesforce certification considered an asset.
• AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
• Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
• Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.

$159,000 - $177,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $159,000 - $177,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-TW1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: SVP, Product Management – Data Products & Strategy

Location:USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

• Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
• Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
• Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
• Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
• Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
• Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
• Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
• Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
• Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
• Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
• Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
• Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
• Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
• Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
• Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
• 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
• Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
• Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
• Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
• Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
• Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
• Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
• Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
• Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
• Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
• Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a “best place to work” company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

Most roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates residing anywhere within the United States.

The Job:

Convoso is seeking a Senior Platform Engineer to help architect and build the next generation of our high-volume, real-time communication platform. We are not just looking for someone who knows a single telecom technology—we are looking for a distributed systems engineer who has built large-scale, high-concurrency communications platforms where milliseconds matter.

In this role, you will help rebuild and modernize our core platform in Go (Golang), designing high-performance backend microservices that handle massive call volumes, real-time event routing, voice media streaming, and large-scale analytics with carrier-grade reliability.

Responsibilities summary:

1. Distributed Backend & Next-Gen Architecture (Go)

• Architect, write, and maintain production-grade microservices in Go (Golang) to power Convoso’s next-generation SaaS platform.
• Design high-throughput, low-latency distributed systems that seamlessly coordinate call routing, reporting, AI processing, and customer data synchronization across services.
• Utilize modern messaging and event-streaming technologies (NATS, JetStream, Kafka) to handle massive event volumes reliably and asynchronously.

2. Real-Time Telephony & Media Pipeline

• Build, scale, and optimize real-time voice and communication pipelines using FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, and RTPengine.
• Manage high-concurrency Session Initiation Protocol (SIP) traffic, media streaming, and call control logic with ultra-low latency constraints.
• Interface directly with carrier infrastructure to ensure high call quality, instant call placement, and fault-tolerant voice routing.

3. High-Performance Data Engineering & Analytics

• Work with high-performance, large-scale database architectures tailored for both transactional workloads ( PostgreSQL) and massive operational analytics ( ClickHouse).
• Optimize system queries, data structures, and state management to ensure real-time reporting and dashboard responsiveness under heavy load.

4. Scalability, Performance & Cloud Operations

• Identify bottlenecks across real-time pipelines and optimize code, networking, and memory allocation for maximum speed and resource efficiency.
• Deploy, operate, and support resilient software across large-scale cloud production environments with high uptime requirements.
• Participate in system design reviews, promote software engineering best practices, and collaborate closely with product and infrastructure teams.

Who You Are:

Technical Stack & Domain Expertise

• Primary Language: Professional experience building large-scale, high-concurrency backend software in Go (Golang).
• Real-Time Communication Stack: Hands-on experience with real-time communications platforms and protocols, including FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, or RTPengine.
• Distributed Event Streaming: Proven track record building event-driven architectures using NATS, JetStream, or Apache Kafka.
• Database Mastery: Experience operating both relational databases (PostgreSQL) and analytical column-oriented databases (ClickHouse) at scale.
• Networking & Protocols: Working command of SIP, WebRTC media streams, network packet flow, and core telephony concepts.

Core Architectural Competencies

• Distributed Systems Design: Proven experience architecting systems composed of many interdependent microservices operating at high velocity.
• Real-Time Performance Focus: Demonstrated track record building software where ultra-low latency is critical (e.g., immediate call connection, sub-second event processing).
• System Scalability: Experience scaling production infrastructure to seamlessly support rapid growth in users, events, and concurrent traffic.
• Target Backgrounds: Backgrounds from communication platforms and CPaaS providers (e.g., Twilio, SignalWire, Telnyx, or similar high-scale VoIP/telecom ecosystems) are highly desirable.

WHAT SUCCESS LOOKS LIKE

• You focus on solving complex platform engineering problems over simply checking technology boxes.
• You bring a deep curiosity for high-performance systems and enjoy building infrastructure that processes millions of real-time interactions daily.
• You write clean, scalable Go code that strengthens the reliability, speed, and capability of Convoso’s flagship product suite.

Work Perks Worth The Hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• On-site Car Wash
• Free Parking

Compensation: The base salary range is: $190,000 - $210,000

The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company’s compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.

Your California Privacy Rights:

As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

phData is seeking an AI Governance Leader to join our Advisory team. You’ll help enterprise clients identify AI governance gaps and design scalable, responsible governance programs that balance value realization and risk management. You’ll partner with senior leadership to build frameworks, policies, and operating models, while shaping how AI governance is positioned as a core component of phData’s Intelligence Platform strategy.

Core Responsibilities

Client Delivery & Execution

• Lead AI ecosystem assessments; identify maturity gaps and design tailored governance frameworks (principles, policies, decision-rights) aligned to client’s industry, regulatory environment, and AI enablement vision
• Own multi-workstream engagements; drive executive alignment and multi-year governance roadmaps connected to AI strategy and value realization
• Define governance evaluation and approval processes for AI tools and use cases: risk tiers, scoring methodology, and control expectations by risk tier
• Develop AI governance operating model blueprints: governing bodies, roles, RACIs, and interaction models across Technology, Product, InfoSec, Risk, and Legal
• Define and operationalize AI FinOps guardrails, including: spend visibility, budget thresholds, usage policies, platform/tool approval, license rationalization, and TCO decisions integrated into the broader governance model
• Facilitate executive and working sessions to align stakeholders and drive decisions
• Define governance metrics and dashboards tracking value, cost, risk exposure, control coverage, and governance effectiveness
• Recommend third-party AI governance tools; collaborate with engineering teams to ensure implementability on modern data & AI platforms
• Shape and close strategic opportunities in partnership with sales: value propositions, solution approaches, and delivery models
• Represent phData externally as a thought leader on AI governance at conferences, webinars, and partner events

Client Leadership & Account Growth

• Serve as a trusted advisor to day-to-day client sponsors and senior stakeholders, owning relationships, aligning on delivery roadmaps, and surfacing expansion opportunities
• Partner with executive sponsors, data and analytics leaders, product and delivery teams, and business end users to ensure seamless execution and measurable outcomes
• Build cross-practice relationships (Data Engineering, Analytics, AI/ML, Advisory) to design and deliver end-to-end solutions that drive customer success

Thought Leadership & Practice Development

• Contribute to phData’s AI Governance, Operating Model, and FinOps offerings: methods, templates, accelerators, and client-ready collateral
• Support sales pursuits, webinars, and thought leadership focused on AI governance
• Mentor consultants and senior consultants

Required Qualifications

• 5+ years in AI/Data ecosystem assessment, multi-stakeholder program leadership, and advising senior executives on AI or data governance
• Demonstrated experience designing governance frameworks: risk tiering, model risk management, platform/tool approval processes
• Operating model design experience: roles, RACIs, governance bodies for data, analytics, or AI organizations
• Strong understanding of AI/GenAI concepts including model types, agentic workflows, and enterprise use cases
• Familiarity with AI governance standards: NIST AI RMF, EU AI Act, ISO/IEC 42001
• Working knowledge of data platforms and AI ecosystems (Snowflake, AWS, Claude, etc.) and how governance is implemented in practice
• Proven consulting delivery skills: problem framing, hypothesis-driven analysis, compelling executive-ready deliverables
• Excellent communication and storytelling skills; ability to translate complex governance concepts for business audiences
• Demonstrated ability to influence without authority and build cross-functional consensus
• Bachelor’s degree; ability to travel as required by client commitments

Preferred Qualifications

• Experience standing up AI governance committees, steering committees, or review boards — charters, cadences, and decision-rights
• Hands-on model risk management, responsible AI, or regulated-industry compliance experience (financial services, healthcare, or public sector)
• Prior consulting experience at a data/AI firm or within a central AI/ML office or analytics function
• Public thought leadership contributions on AI governance
• Advanced degree or relevant professional certifications

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

phData is looking for a Principal Analytics Consultant who specializes in Power BI to lead complex analytics engagements and help customers realize measurable value from their data.

In this role, you will combine deep Power BI expertise with strong consulting judgment, executive presence, and delivery leadership. You will guide clients from strategy and discovery through solution design, development, deployment, governance, and adoption. You will translate ambiguous business needs into scalable analytics products that support better decisions and sustainable ways of working with data.

You will work closely with client executives, business stakeholders, technical teams, account leaders, and consultants across phData. You will also help shape Power BI delivery standards, reusable accelerators, enterprise adoption approaches, and the continued growth of the Analytics practice.

Key Responsibilities

• Lead end-to-end Power BI engagements and workstreams, including planning, discovery, requirements, prototyping, development, testing, deployment, enablement, and adoption.
• Establish the overall technical approach, solution architecture, backlog, delivery sequence, and quality standards for scalable Power BI solutions.
• Design and develop Power BI semantic models, reports, dashboards, data products, and self-service analytics experiences that are intuitive, performant, governed, and aligned to business outcomes.
• Apply strong practices in dimensional modeling, DAX, Power Query, SQL, data visualization, metric definition, and performance optimization.
• Connect Power BI solutions to enterprise data warehouses, data marts, lakehouses, semantic models, and other analytical data structures.
• Lead client discovery and working sessions that clarify ambiguous needs, define analytical requirements, align stakeholders, surface tradeoffs, and drive decisions.
• Advise clients on Power BI governance and operating models, including workspace strategy, security, access management, deployment practices, platform administration, adoption, and performance.
• Review and improve existing reports, semantic models, platform configurations, and deployment practices to identify opportunities for optimization, standardization, and scale.
• Manage client expectations through clear communication, status reporting, feedback loops, risk management, transparent escalation, and alignment on decisions and dependencies.
• Provide technical leadership and mentorship to consultants and delivery teams; establish a high bar for quality, usability, maintainability, and client value.
• Contribute to staffing plans, utilization planning, delivery planning, workstream budgets, estimates, and overall project performance.
• Partner with account and practice leaders on discovery, proposals, solution shaping, estimates, and expansion opportunities that deepen client value and support Analytics practice growth.
• Develop reusable Power BI accelerators, frameworks, templates, enablement materials, and points of view that improve delivery consistency and market impact.
• Support backlog development and ongoing enhancement of analytics solutions after initial implementation.

About You

You are a client-focused analytics leader who enjoys solving complex data problems and creating practical, well-designed solutions. You bring strong technical judgment and can move comfortably between business strategy, analytics architecture, hands-on Power BI development, executive conversations, and team leadership.

You are comfortable leading through ambiguity, influencing without authority, and operating in distributed, global teams. You communicate clearly with both technical and business audiences and are energized by helping organizations establish sustainable, value-oriented ways of working with data.

Required Qualifications

Experience

• 7+ years of relevant experience delivering data analytics, business intelligence, or data visualization solutions in an enterprise environment.
• 3+ years of external consulting experience, including ownership of client-facing analytics projects or workstreams from kickoff through completion.
• Experience leading complex delivery teams or workstreams and mentoring consultants or technical practitioners.
• Experience contributing to delivery planning, estimates, staffing, utilization, budgets, proposals, or practice development.

Technical and Functional Skills

• Demonstrated expertise designing and delivering enterprise Power BI solutions, including semantic modeling, report and dashboard development, DAX, Power Query, data visualization, and performance optimization.
• Strong SQL skills and experience working with cloud data warehouses, data marts, lakehouses, semantic models, and analytical data structures.
• Experience with Power BI Service administration and enterprise enablement, including workspace strategy, security roles, access management, deployment practices, platform configuration, governance, and adoption.
• Strong understanding of analytics architecture, data modeling, metric definition, visualization design, usability, scalability, and maintainability.
• Demonstrated ability to translate ambiguous business needs into clear analytical requirements and communicate recommendations, tradeoffs, risks, and dependencies to technical and executive stakeholders.
• Exceptional customer-facing communication, facilitation, project leadership, and stakeholder-management skills.
• Strong problem-solving skills with a passion for learning and applying new technologies, techniques, and procedures.

Preferred Qualifications

Preferred qualifications help candidates stand out but are not required for success in this role.

• Experience scaling Power BI across an enterprise, including governance, operating models, adoption, performance, platform optimization, and change enablement.
• Microsoft Power BI certification, such as Microsoft Certified: Power BI Data Analyst Associate.
• Experience with Power Automate, Power Apps, Copilot Studio, Snowflake, Tableau, Sigma, Alteryx, KNIME, Matillion, Dataiku, Coalesce, or similar modern data and analytics technologies.
• Experience developing reusable accelerators, frameworks, templates, enablement materials, or internal points of view.
• Experience contributing to solution estimates, proposals, discovery activities, and the growth of a consulting practice.
• Experience leading cross-functional teams and influencing senior client stakeholders through complex transformation or modernization initiatives.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data and AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.
• Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

US

• Remote-first work environment
• 401(k) plan with company match
• Dental and vision insurance
• Home office equipment stipend
• Annual learning and development stipend
• Competitive compensation, excellent benefits, four weeks of paid time off, 10 holidays, and other perks

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

About Standard Bots

Standard Bots builds AI-native industrial robot arms deployed at manufacturing facilities across the U.S. In June 2026 we closed a $200M Series C at a $1B valuation, led by RoboStrategy with continued backing from General Catalyst and new participation from the Amazon Industrial Innovation Fund and Samsung Next. This role is central to building the financial infrastructure to match our growth.

Note: This is a full-time, remote role open to candidates based anywhere in the U.S.

The Role

We’re bringing payroll in-house. Standard Bots is migrating off a PEO onto Workday, with a January 1 go-live, and we’re hiring a Payroll Specialist to own payroll end-to-end from day one of that transition.

This is a hands-on role with real scope. You’ll run every payroll cycle, own the accuracy of what lands in employees’ bank accounts, and be the person the rest of the company comes to with payroll questions. You’ll also help finish standing up Workday Payroll – testing, parallel runs, configuration cleanup – and then run the system you helped build. If you like the combination of building something new and running it well, this is that job.

You’ll report directly to the Senior Finance Manager and work closely with People Ops.

What You’ll Do

Payroll Operations

- Own and execute full-cycle multi-state payroll in Workday for salaried and hourly employees, including off-cycle runs, terminations, retro pay, and bonus and commission payments

- Maintain payroll data integrity in Workday – earnings and deduction codes, pay groups, work locations, tax elections, garnishments, and direct deposit

- Track hourly time and attendance, overtime, shift differentials, and PTO accruals in coordination with Manufacturing Operations

- Serve as the first point of contact for employee payroll questions, resolving them accurately and discreetly

Workday Implementation Support

- Support the final phase of the Workday Payroll implementation: configuration validation, test and parallel payroll runs, data migration checks, and cutover from our current PEO

- Document payroll procedures and build the internal controls, checklists, and approval workflows a growing company needs

Tax & Compliance

- Register and maintain state and local payroll tax accounts as we hire into new jurisdictions; monitor filings, deposits, and agency notices, and resolve issues through to closure

- Support quarter- and year-end payroll processes: 941s, W-2s, state filings, and amendments

Benefits, GL & Audit

- Administer payroll-side benefit and 401(k) deductions, including contribution changes and funding files; partner with People Ops and the plan provider on reconciliations and census data

- Reconcile payroll to the general ledger each cycle; prepare payroll journal entries and accruals and support the monthly close

- Provide payroll data and reconciliations for the annual financial statement audit, 401(k) audit, workers’ compensation audit, and R&D tax credit studies

What We’re Looking For

- 3+ years of full-cycle payroll experience, including multi-state payroll in the U.S.

- Hands-on Workday Payroll experience is required – processing payroll in Workday, not just viewing reports in it

- Working knowledge of federal, state, and local payroll tax rules, wage and hour law, and FLSA classification

- Experience with payroll GL mapping, reconciliation, and journal entries

- Strong Excel skills and comfort working with large data sets

- Exceptional accuracy and follow-through – the judgment to spot when a number looks wrong before it goes out the door

- Sound discretion with confidential compensation and employee data

- Clear written communication and the ability to work independently in a remote, fast-moving environment

Nice to Have

- Experience transitioning payroll from a PEO to an in-house Workday environment

- Experience with a manufacturing or other hourly, non-exempt workforce

- Workday Payroll implementation or configuration exposure (EIBs, calculated fields, payroll reporting)

- Experience at a venture-backed company scaling through rapid headcount growth

- CPP or FPC certification

Compensation and Benefits

The salary range for this role is $70,000 to $90,000, depending on experience. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

The Role

As Vice President, Enterprise Growth, you will be a driving force on Wpromote’s Growth leadership team, responsible for winning net-new enterprise revenue and deepening our footprint within complex, multi-stakeholder organizations. You will partner closely with the SVP, Enterprise Growth to shape our go-to-market strategy, prioritize target accounts, and build the account-based growth engine that fuels Wpromote’s next chapter of growth in a market where legacy holding companies still control roughly $70B in enterprise value.

This is a high-visibility seat for a strategic, commercially sharp operator who thrives in competitive, high-stakes deal environments and knows how to align cross-functional teams (strategy, media, creative, data, and technology) around a single winning vision. You will pair storytelling and closing instincts with real financial rigor, turning complex enterprise opportunities into scalable, high-margin, long-term partnerships. Success in this role means becoming a trusted advisor, both to Wpromote’s internal teams and to the enterprise clients you’re fighting to win and grow.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Flexible schedules

-Unlimited PTO

-Extended Holiday break (Winter)

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass Credits and more!

The anticipated annual salary for this role will range from $200,000 - $240,000, based on a variety of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and the respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

• Partnering with the SVP, Enterprise Growth to define Wpromote’s enterprise targeting strategy and build account-based growth plans for named target accounts
• Leading the development of RFI/RFP responses and orchestrating cross-functional teams to deliver cohesive storytelling and solution design for enterprise opportunities
• Owning executive meeting strategy from the initial chemistry meeting through final presentation, and driving commercial negotiations across scope, staffing models, pricing, and contract structure
• Designing and executing multi-threading strategies that connect the wider Wpromote business to key stakeholders across each buying committee, using Command of the Message to attach opportunities to the highest-level business problem
• Shaping enterprise value propositions tailored to vertical and buyer personas, and identifying whitespace opportunities across data, commerce, brand, performance, and technology
• Managing strategic forecasting and deal-risk mitigation using MEDDIC, beyond tactical pipeline management
• Partnering with delivery leadership to ensure scalable onboarding and long-term account growth, and collaborating with Marketing and PR to amplify enterprise wins and thought leadership
• Representing Wpromote at industry events and maintaining executive-level relationships with key enterprise prospects and industry influencers

You Must Have

• 10+ years of experience in agency growth, enterprise sales, or strategic business development, including a track record of closing large, multi-year AOR engagements in the $50 to $100MM range
• Deep knowledge of performance marketing, media, data, and digital transformation, paired with strong financial acumen across pricing models, margin structures, and deal modeling
• Working experience with Command of the Message and/or MEDDIC, and comfort running deal processes in Salesforce
• Demonstrated success navigating complex procurement environments and driving commercial negotiations through to close
• Proven ability to build and lead cross-functional teams (strategy, media, creative, data, tech, analytics) without direct authority” had “including cross-functional collaboration at the VP level
• Exceptional executive presence and communication skills, with the ability to craft and deliver compelling presentations
• A strategic, commercially rigorous approach to assessing opportunity fit, right to win, and deal economics
• Composure and persuasiveness under pressure, with the resilience to navigate competitive, high-stakes deal cycles

Nice to Have

• Experience in PE-backed or high-growth environments
• Established relationships with senior stakeholders across performance, brand, creative, and technology-buying organizations
• Background operating within an agile, entrepreneurial, digital-native agency model, rather than a legacy holding company

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role

As the Associate Director of B2B Media Strategy, you will lead enterprise and growth-stage clients in translating complex business goals into measurable marketing outcomes. You’ll shape integrated go-to-market strategies that connect media, operations, and revenue alignment—ensuring impact from first impression to closed-won revenue.

Key areas of focus include:

• Media strategy: Optimize media mix, audience segmentation, creative alignment, and measurement using advanced B2B martech, adtech, and datatech.
• Operational consulting: Apply proven frameworks (maturity maps, resource models, digital transformation strategies) to design scalable martech, adtech, and datatech solutions.
• Sales and marketing alignment: Deploy tactics that accelerate impression-to-revenue velocity across revenue teams.
• Messaging alignment: Ensure the right audiences are matched with messaging that moves accounts into pipeline and ultimately closed-won revenue.

You’ll collaborate with channel specialists, client services, and analytics teams while engaging directly with sales and marketing leaders at client organizations. This role requires executive presence, deep B2B expertise, and the ability to bridge strategic vision with hands-on execution in fast-moving, competitive markets.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $110,000 - $135,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

Media Strategy & Execution

• Designing integrated B2B go-to-market media strategies that leverage paid, owned, and earned channels to drive measurable pipeline and revenue.
• Leading cross-channel media efforts across Paid Search, Paid Social, Programmatic (Display, Video, OTT, Audio, DOOH), SEO, content syndication, and PR.
• Optimizing media mix, budget allocation, audience segmentation, creative alignment, and measurement plans tied to full-funnel performance—not just top-of-funnel KPIs.
• Developing advanced audience strategies using ABM platforms (e.g., Demandbase, 6sense) and CRM/marketing automation data for precision targeting.
• Championing continuous improvement through structured testing frameworks to validate messaging, audience targeting, and channel mix.
• Partnering with creative teams to align messaging to B2B buyer journeys, industry verticals, and decision-maker personas.
• Leading collaboration of the Wpromote internal channel teams on the execution of strategy
• Partnering with Client Services to develop frameworks for business reviews, leading the storytelling of cross-channel insights
• Providing client and industry-specific thought leadership
• Driving strategic ideation and innovation across your clients and within the organization, facilitating new channel exploration and new partner RFPs

Operational Consulting & Design

• Conducting operational assessments using maturity maps, resource planning models, and digital transformation frameworks to identify gaps and opportunities.
• Advising on martech, adtech, and datatech architecture to ensure optimal integration, efficiency, and ROI.
• Aligning sales and marketing strategies, processes, and KPIs to optimize impression-to-revenue velocity.
• Designing solutions that may also require direct platform execution in CRM and marketing automation systems such as Salesforce, HubSpot, Marketo, Pardot, or Dynamics to implement process improvements, workflows, and integrations.
• Ensuring audience segmentation and messaging alignment that accelerates pipeline movement and deal conversion.
• Leading client performance reviews that combine media insights with operational recommendations, translating results into actionable next steps.
• Serving as a trusted advisor who can bridge campaign-level execution with strategic operational transformation.
• Mentoring team members to strengthen skills in both B2B media strategy and consultative operational design.

You Must Have

B2B Media Strategy & Practitioner Skills

• 6–8 years of hands-on experience planning, activating, and optimizing multi-channel B2B media campaigns across Paid Search, Paid Social, and Programmatic (Display, Video, OTT, Audio, DOOH).
• Proven ability to connect full-funnel media strategies to measurable outcomes including pipeline acceleration, sales velocity, and ROI.
• Practitioner-level working knowledge of:
•  Analytics tools: GA4, Adobe Analytics
•  Tagging & tracking: Google Tag Manager (GTM) or equivalent
•  Ad platforms: DSPs (The Trade Desk, DV360), LinkedIn Ads, Google Ads, Meta Ads, and other social ad platforms
•  SEO/content tools: SEMrush, Ahrefs, or equivalent
• Expertise in audience segmentation, creative alignment, and measurement planning using ABM platforms (Demandbase, 6sense) and intent data sources (Bombora, G2, LinkedIn).
• Strong analytical skills to interpret performance data, identify opportunities, and make in-flight optimizations.
• Ability to collaborate with creative teams to ensure messaging aligns with buyer journeys, verticals, and personas.

Operational Consulting & Design Skills

• Deep working knowledge of CRM systems (Salesforce, HubSpot, Microsoft Dynamics) and marketing automation platforms (Marketo, Pardot, HubSpot Marketing Hub), including hands-on configuration, workflow creation, and reporting.
• Experience deploying operational solutions in CRM/MAP systems—such as lead routing, lifecycle stage definitions, scoring models, attribution setup, and dashboard creation.
• Familiarity with sales engagement platforms (Outreach, Salesloft) and sales intelligence tools (ZoomInfo, Apollo).
• Proven ability to assess and improve sales and marketing alignment using structured frameworks like maturity maps, resource planning models, and digital transformation roadmaps.
• Experience integrating martech, adtech, and datatech platforms to create scalable go-to-market systems.
• Ability to manage and execute cross-functional projects involving sales, marketing, and technical teams.
• Strong knowledge on best-in-class B2B measurement models including MTA, MMM and other advanced marketing analytics methodologies.

Nice to Have:

• Experience in B2B SEO and content syndication strategy.
• PR and earned media strategy experience within a B2B context.
• Experience managing marketing to sales handoff optimization and collaborating closely with sales enablement teams
• Certification in leading martech or analytics platforms (e.g., Demandbase, 6sense, Google Analytics 4, Salesforce).

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role

We’re looking for an Associate Director, Influencer & Creator Marketing to provide hands-on strategic and operational leadership across a portfolio of client accounts. This role combines deep influencer and creator expertise with team leadership, quality control, and senior client counsel - ensuring programs are strategically sharp, operationally sound, and built to deliver measurable business impact.

You’ll be serving as the go-to resource for complex strategy, campaign planning, executional challenges, measurement, and executive-ready storytelling. You’ll also manage a select book of enterprise-level clients, staying close enough to the work to step in when an account requires senior guidance, stabilization, or escalation support.

As part of Wpromote’s Creative organization, you’ll help advance an integrated approach to influencer and creator marketing - connecting organic influence, creator content, paid amplification, affiliate and commerce opportunities, experiential moments, analytics, and broader media strategy to drive full-funnel outcomes.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $92,000-$100,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above).

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-JJ

#LI-Remote

You Will Be

• Providing strategic oversight and quality control across a portfolio of influencer and creator accounts, ensuring strategy, execution, measurement, and client communication meet Wpromote’s standards.

• Coaching and leading by example, supporting with other team members through account guidance, campaign QAs, and support navigating complex client and executional challenges.

• Potential to directly manage team members, including regular performance conversations, development planning, and career pathing.

• Managing a select book of enterprise-level clients directly, serving as a senior strategic partner and building trusted relationships with client stakeholders.

• Leading the development of full-funnel influencer and creator strategies rooted in client business objectives, audience insights, cultural relevance, creative opportunity, platform behavior, and measurable KPIs.

• Staying hands-on across the campaign lifecycle and stepping in when needed to guide or troubleshoot creator discovery and vetting, outreach, negotiation, contracting, briefing, content review, approvals, launch, optimization, and reporting.

• Overseeing the onboarding of new accounts and major campaign workstreams, ensuring thoughtful staffing, clear ways of working, strong strategic foundations, and a smooth transition into ongoing management.

• Interfacing directly with clients on complex or escalated needs; collecting feedback, articulating value, presenting recommendations, and strengthening account relationships.

• Using creator, content, audience, media, and business-performance data to identify insights, optimize programs, forecast opportunities, and translate results into clear executive-ready stories.

• Partnering with Paid Social, Performance Creative, Brand and Experiential, Client Strategy, Analytics, Paid Search, Programmatic, Affiliate, and other teams to integrate influencer and creator marketing into broader plans.

• Guiding paid amplification and creator-content integration strategies, including usage rights, allowlisting/partnership ads, creative testing, and the handoff of creator assets into paid media workflows.

• Supporting the operational and financial health of assigned accounts and teams, including scopes, budgets, fee considerations, forecasting, billing inputs, staffing, and utilization.

• Helping evolve influencer and creator best practices, QA processes, measurement approaches, campaign workflows, documentation, and AI-enabled tools that make the practice faster, sharper, and more scalable.

• Maintaining and refining knowledge-management infrastructure, including training materials, onboarding resources, templates, and process documentation.

• Leading trainings and internal discussions, contributing to thought leadership, and participating in internal or public speaking opportunities.

• Identifying critical client, campaign, or team issues and escalating them to leadership in a timely, solutions-oriented way.

• Partnering with sales and client-growth teams on audits, decks, scopes, pitches, and expansion opportunities for prospective and existing clients.

• Participating in select client meetings, productions, activations, or team gatherings; occasional travel may be required.

You Must Have

• 5-7 years of influencer and creator marketing experience within an agency and/or in-house environment, including hands-on ownership of complex client programs.

• At least 1 year of people-management experience, with a demonstrated ability to coach, develop, and motivate team members while maintaining accountability and high standards.

• Deep experience developing and executing influencer and creator strategies across awareness, consideration, conversion, retention, content production, and paid amplification objectives.

• Experience leading enterprise-level programs across multiple brands, business lines, regions, or stakeholder groups, with a strong understanding of how to bring clarity to complex scopes.

• Strong command of end-to-end campaign operations, including creator discovery and vetting, audience analysis, outreach, negotiation, contracting, usage rights, content review, FTC compliance, launch, optimization, and reporting.

• Experience managing relationships with creators, talent managers, agencies, platforms, and vendors, including complex negotiations and enterprise scopes.

• Strong measurement and analytical skills, including the ability to establish KPIs, interpret creator and content performance, identify meaningful insights, and connect program results to broader business objectives.

• Experience with influencer marketing platforms such as CreatorIQ, GRIN, Aspire, Tagger, Fohr, or similar, plus working knowledge of web and social analytics tools.

• A strong understanding of major and emerging platforms, including TikTok, Instagram, YouTube, Facebook, Pinterest, Snapchat, LinkedIn, Reddit, Amazon, Twitch, X, and creator-commerce ecosystems.

• Working knowledge of paid social and creator media integration, including allowlisting/partnership ads, paid usage, content testing, and performance optimization.

• Excellent client-service, presentation, and executive communication skills, with the ability to translate complex information into clear recommendations and compelling stories.

• Strong project-management and organizational skills, with the judgment to prioritize competing needs and make autonomous decisions in fast-moving environments.

• Experience contributing to account growth, scope development, strategic audits, and/or new-business pitches.

• Strong working knowledge of Google Workspace, Excel or Google Sheets, Google Slides, Asana, or similar tools.

• Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Business, or a related discipline, or equivalent practical experience.

Nice to Have

• Experience with creator-led commerce, affiliate programs, TikTok Shop, Amazon, or other social-commerce ecosystems.

• Experience integrating influencer and creator marketing with experiential, brand creative, performance creative, retail media, lifecycle/email, SEO, or broader cross-channel planning.

• Working knowledge of advanced measurement approaches such as brand lift, conversion lift, incrementality testing, matched-market testing, or media-mix analysis.

• Experience with UGC production, creator content systems, and iterative creative testing for paid media.

• Experience using AI-enabled research, workflow, reporting, or creative-analysis tools.

• Experience leading programs in regulated industries or across multiple markets with nuanced compliance requirements.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role

As a Senior Software Engineer I, you will be a hands-on technical leader building and evolving Polaris across the full stack. You will design intuitive React and TypeScript interfaces and robust Django and Python APIs, owning features from architecture through deployment and production support. Working closely with Product, UX, QA, and engineers across squads, you will translate business problems into scalable solutions, integrate with Google and other third-party platforms, and improve delivery speed, quality, and reliability. You will help set technical direction, mentor engineers, and raise engineering standards across frontend and backend development.

At Wpromote, we’re developing something special called Polaris, a modern data and marketing intelligence platform that gives our clients a serious edge over their competition. Polaris enables and empowers our marketing teams to work together seamlessly, using a comprehensive marketing data foundation with apps that deliver new insights and performance gains for our clients. Polaris also gives Wpromote an operational edge, doubling as our company CRM and integrated source of truth for operations data, making our lives easier and our decisions smarter.

We offer:

-Unlimited PTO

-Extended Holiday break (Winter)

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $135,000 - $155,000, based on a variety of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and the respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget.  The total compensation package for this role will include benefits (listed above).

This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

• Acting as a hands-on technical leader and Subject Matter Expert (SME) across both React/TypeScript and Django/Python.
• Designing, building, and maintaining end-to-end features across React applications, Django APIs and services, and PostgreSQL data models.
• Partnering with Product and UX to turn complex business workflows into intuitive, accessible, and responsive user experiences.
• Designing secure, scalable RESTful APIs and integrating with Google and other third-party services.
• Architecting reusable frontend and backend patterns with clear boundaries and pragmatic tradeoffs.
• Owning automated testing across the stack with Pytest, Vitest, and Playwright to support reliable continuous integration and delivery.
• Monitoring, troubleshooting, and improving performance, reliability, and observability across web applications and APIs.
• Driving features from discovery and technical design through deployment, documentation, and production support.
• Carefully balancing custom and open-source software to best suit product and operational needs.
• Proactively identifying and resolving defects, technical debt, and architectural risks.
• Reviewing designs and code, mentoring engineers, and raising engineering standards across the team.
• Collaborating across squads and participating in agile planning and delivery.

You Must Have

• 7+ years of experience building production web applications, with strong hands-on expertise in both React/TypeScript and Python/Django.
• Proven ability to own complex full-stack features and systems end to end.
• Deep React expertise, including hooks, component architecture, accessibility, and state management such as Redux or Zustand.
• Deep Django expertise, including the ORM, migrations, authentication and authorization, and Django REST Framework or similar API tooling.
• Strong experience designing and operating RESTful APIs and third-party integrations, including validation, error handling, rate limits, and varied data formats.
• Strong PostgreSQL and relational data modeling skills, including query performance and transactional design.
• Mastery of modern frontend tooling such as Vite and NPM, plus GitHub Actions or comparable CI/CD pipelines.
• Strong automated testing practices across frontend, backend, and end-to-end layers using tools such as Vitest or Jest, Pytest, and Playwright.
• Strong understanding of application security, API security, and secure coding practices.
• Experience deploying and operating containerized applications in cloud environments; GCP and Kubernetes are a plus.
• Exceptional architecture, debugging, and problem-solving skills across the full stack.
• Demonstrated technical leadership, mentoring, and ability to influence cross-functional teams.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client Success Manager, Pharma

Location: Remote

About Doximity

Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity’s mission is to help clinicians be more productive so they can provide better care for their patients.

At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you’re excited about solving complex problems that improve healthcare, we’d love to hear from you.

About the Role

The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.

You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A  detail-oriented, self-motivated, “can-do” personality is essential.

• Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts
• Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion.
• Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.
• Collaborate with various internal/external teams to develop, iterate, and launch client content.  Monitor, measure, and summarize campaign metrics.
• Accurately forecast project deliverables and achieve revenue recognition goals.

Location: This role is Remote in the U.S.

What We’re Looking For

We’re excited to meet candidates who have many of the following qualifications:

• 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market
• Understanding of the pharmaceutical regulatory review process
• Client-facing experience required
• Excellent written and verbal communication
• Success working independently and being personally accountable for assigned client accounts
• Highly organized, able to coordinate large amounts of information across multiple projects
• Enthusiasm to help physicians and improve the US healthcare system

Compensation

The anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity.

Our total compensation package may include:

• Base salary
• Equity (where applicable)
• Quarterly bonus or incentive compensation (where applicable)

Specific compensation details will be discussed during the interview process.

Benefits

In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible paid time off and company holidays
• Paid parental leave
• Professional development and learning opportunities
• Wellness and mental health resources
• Remote work support and home office stipend (where applicable)

Why You’ll Love Working Here

At Doximity, you’ll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we’re committed to creating an environment where people can do their best work.

• Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
• Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
• Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
• Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
• Bring your authentic self. We’re committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.

Our Hiring Process & AI Tools

Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.

Equal Employment Opportunity

Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.